Apprehension may then decide to take residence within you, as whatever you are trying to get across may be well laid out in your mind but when it comes time to transform those ideas into words, some of them get lost in translation.
As if the internal struggle of expressing something wasn’t enough, this inevitable question may arise: “Are they even listening to me?” Surely, your audience may be nodding in agreement or seem to be engaged, but a part of you most likely wonders if they really care about what is being said.
You’ve put a lot of time and effort into creating what you want to say, so it would only seem natural that the audience would be actively engaged in what was important to you. However, this assumption can prove to be false more often than not, and not because of malice or disregard for your time, but simply due to a lack of active listening.
This scenario is not solely reserved for an individual, as organizations can be subject to this when dealing with an agency. An organization may be passionate about their identity but enlists an agency’s help to better express it. While the agency likely has the organization’s best interest in mind, they might unknowingly don a set of ego-laced earmuffs that muffle what is being said, so they can present what they’ve already decided was best. They may be aware of the ideas the organization has, but remain steadfast in what their vision is, and instead of listening they only hear enough to seem engaged.
Fortunately, the Caler&Company team lends far more than just an ear — we provide the undivided attention a client deserves. It is not a coincidence that our process of delivering client service begins with the phrase Listen Intently, as this is where we distinguish ourselves by becoming an extension of our clients rather than a separate entity.
We listen first and then act accordingly, harnessing client’s passion as the driving force behind everything we do. Need someone to listen? Contact us today.
